Business and Finance

Business and Finance

Retail Services

SIR30216 – Certificate III in Retail

This qualification is delivered on-site at Southern Cross and aims to provide students with the foundation knowledge and elementary skills required to work in a retail environment and provide assistance to customers and the community.  The qualification is recognised as an entry-level qualification for employment in the retail services industry and provides opportunities to:

  • Use a range of retail equipment and technology
  • Create and maintain displays and perform stock rotation
  • Provide client services— receive clients, make appointments and handle client inquiries and complaints
  • Develop skills in advising and selling products

CAREER PATHWAYS

  • Sales assistant
  • Retail Assistant Food Products
  • Retail Assistant (Office)
  • Sales Administrator
  • Supervisor
  • Trainer
  • Retail Store Manager

FURTHER YOUR SKILLS

  • Certificate III in Retail Operations
  • Certificate III in Retail Supervision/Business-to- Business Sales
Visit our RTO (code 90478) for more Retail course information

Choose another course

Automotive
Beauty
Business
Construction
Early Childhood
Education Support
Entertainment
Events
Furniture Making
Hairdressing
Health (Allied Health)
Health (Nursing)
Hospitality – Baking
Hospitality – Food & Beverage
Hospitality – Kitchen Operations
Information and Digital Technology
Real Estate
Screen and Media
Close Bitnami banner
Bitnami